Refund and Return Policy

Creative Vision LLC

At Creative Vision, we are committed to providing original, authentic artwork and an excellent purchasing experience.

Because each original artwork is unique, please carefully review the following policy before completing your purchase.

  1. Final Sale Policy

All sales of original artwork are final, except where required by applicable law or where an artwork arrives damaged, defective, or incorrect.

We do not accept returns or exchanges of original artwork solely due to a change of mind, personal preference, or minor differences between screen colors and the physical artwork.

  1. Damaged, Defective, or Incorrect Artwork

If your artwork arrives damaged, defective, or different from the item you ordered, please contact Creative Vision as soon as possible, preferably within 48 hours of delivery.

Please provide:

Your order number.
Photographs of the artwork showing the issue.
Photographs of the packaging, if applicable.
A brief description of the problem.

The recommended 48-hour reporting period does not limit your rights under applicable consumer protection laws.

  1. Refunds and Resolutions

After reviewing your request, Creative Vision will determine an appropriate resolution in accordance with applicable law.

Depending on the circumstances, this may include a repair, replacement where possible, or a full or partial refund.

If a return is necessary due to damaged, defective, or incorrect artwork, Creative Vision will provide return instructions and cover reasonable return shipping costs when required by applicable law.

Approved refunds will be issued to the original payment method. Processing times may vary depending on the payment provider or financial institution.

  1. Order Cancellations

If you need to request an order cancellation, please contact us as soon as possible.

Cancellation requests will be reviewed based on the order status and applicable law. Once an original artwork has shipped, our final sale policy generally applies.

  1. Return Shipping

Do not ship artwork back to Creative Vision without contacting us first and receiving return instructions.

If an authorized return is required, we will provide appropriate packaging and shipping guidance.

  1. Consumer Rights

Nothing in this policy limits or excludes any rights or remedies available under applicable consumer protection laws, including rights relating to defective, misrepresented, or incorrectly supplied goods.

  1. Contact Us

For questions about returns, refunds, cancellations, or order concerns, please contact us through the Contact Us section of our website.

Website: https://creativevisionegh.com

Creative Vision LLC

Original Art, Unique Vision.